Website: www.electrocarts.in

At ElectroCARTS, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect personal and non-personal information to provide and improve our services. This includes:

a. Personal Information

When you register, make a purchase, or contact us, we may collect the following:

  • Full Name

  • Email Address

  • Phone Number

  • Billing and Shipping Address

  • Payment Information (handled securely through payment gateways)

b. Non-Personal Information

We may automatically collect certain information such as:

  • Browser type and version

  • Device details

  • IP address

  • Pages visited and time spent on the website

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Send order updates and customer service messages

  • Improve our website, products, and user experience

  • Provide support and respond to your inquiries

  • Send marketing or promotional communications (only if you opt-in)

  • Prevent fraud and ensure secure transactions

3. Payment Information

All online payments are processed through secure and verified payment gateways (e.g., Phonepe Razorpay, PayU, Cashfree, etc.).
We do not store your credit/debit card or UPI details on our servers. Payment data is handled as per PCI-DSS standards by our payment partners to ensure full security.

4. Cookies

Our website uses cookies to enhance user experience. Cookies help us:

  • Remember your preferences and login sessions

  • Track cart items and improve shopping experience

  • Analyze site traffic and performance

You can disable cookies in your browser settings, but some parts of the website may not function properly without them.

5. Information Sharing

We do not sell or rent your personal information.
We may share data only with:

  • Trusted service providers (delivery partners, payment gateways) who assist us in business operations.

  • Law enforcement or government authorities, if required by law or for fraud prevention.

6. Data Security

We take all reasonable measures to protect your personal information using:

  • SSL encryption

  • Secure servers and firewalls

  • Regular data audits

While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.

7. Your Rights

You have the right to:

  • Access and update your personal information

  • Request correction or deletion of your data

  • Opt out of marketing communications at any time

You can exercise these rights by contacting us at info@electrocarts.in.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of such websites. Please review their respective privacy policies.

9. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our website after any change constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data handling practices, please contact:

ElectroCARTS
Unit No: 215, Hill View Industrial Premises Co-Operative Society,
Amrut Nagar Road, Off LBS Marg, Ghatkopar, Mumbai – 400086, India.
Phone: +91 9821026522
Email: info@electrocarts.in
Website: www.electrocarts.in